FAQ
Consultation Serivce
We are here to assist you with any service needs you may have. Our services include:
1. Bespoke Jewellery Consultation: If you are interested in creating a custom piece of jewellery tailored to your preferences, we offer bespoke jewellery consultations. Please reach out to schedule a consultation.
2. Collecting Your Bespoke Jewellery: Once your bespoke jewellery is ready, we will inform you. You can then schedule a convenient time to collect it from our office.
3. Jewellery Repair Service: If you have any jewellery in need of repair, we provide jewellery repair services. Feel free to consult with us regarding your repair requirements.
Payment Methods
To make a purchase on Laine Sparkle Lab’s website, we offer multiple convenient payment options:
1. Credit Cards: We accept Visa, Mastercard, and American Express.
2. WeChat Pay
3. HK Alipay
4. Bank Transfer: If you prefer to make a bank transfer, please contact our customer service team for the necessary bank account details. Once the transfer is completed, kindly provide the transaction reference number for verification.
Appointment Booking
If you would like to visit us for a private appointment before making an order, please follow these steps:
Book an Appointment:
Private appointments are available every Friday from 11:00am to 6:00pm at One ifc. To book an appointment, please visit our Facebook page and click the Whatsapp Icon or click below button.